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Privacy Policy

Last updated: 1 March 2026

This policy explains how FitnerBuilder collects, uses, and protects personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection law.

1. Controller Details

The data controller for this website is:

FitnerBuilder
Gotzkowskystrasse 114
57610 Bachenberg
Germany
Email: info@fitnerbuilder.com

2. Scope of This Policy

This Privacy Policy applies to personal data processed through the website fitnerbuilder.com and any communications arising from it. This website is provided for informational purposes only. We do not sell products or process payments through this website.

3. Data We Collect

3.1 Contact Form

When you submit the contact form, we collect:

  • First name and last name
  • Email address
  • Company or organisation name (optional)
  • Subject category and message content
  • Date and time of submission

3.2 Server Logs

Our web server automatically records standard access log data including IP address, browser type, referring URL, and pages visited. This data is retained for a maximum of 14 days for security and diagnostic purposes and is not linked to individual users.

3.3 Cookies

We use cookies to store your cookie consent preference locally in your browser. No tracking or third-party cookies are used. See our Cookie Policy for details.

4. Legal Basis for Processing

We process personal data on the following legal bases under GDPR Article 6:

  • Article 6(1)(a) — Consent: Where you have provided explicit consent (e.g., ticking the consent checkbox on the contact form).
  • Article 6(1)(b) — Pre-contractual steps: Where processing is necessary to respond to your enquiry about a potential project.
  • Article 6(1)(f) — Legitimate interests: For server security logs, where our interest in maintaining secure infrastructure is not overridden by your rights.

5. How We Use Your Data

We use the data collected exclusively to:

  • Respond to your enquiry or contact form submission
  • Prepare indicative project information where requested
  • Maintain records of communications for legitimate business purposes
  • Maintain the security and performance of our web infrastructure

We do not use your data for automated decision-making or profiling. We do not use your data for marketing purposes without your explicit consent.

6. Data Sharing

We do not sell, rent, or trade personal data to third parties. Data may be shared only in the following limited circumstances:

  • Service providers: Our web hosting provider processes server log data solely on our behalf under a Data Processing Agreement.
  • Legal obligation: If required by applicable law, court order, or governmental authority.

7. Data Retention

Contact form submissions are retained for a maximum of 24 months from the date of submission, after which they are permanently deleted unless an ongoing business relationship requires longer retention. Server logs are deleted after 14 days.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access (Art. 15): Request a copy of your personal data.
  • Right to rectification (Art. 16): Request correction of inaccurate data.
  • Right to erasure (Art. 17): Request deletion of your data ("right to be forgotten").
  • Right to restriction (Art. 18): Request that processing be limited.
  • Right to data portability (Art. 20): Receive your data in a structured, machine-readable format.
  • Right to object (Art. 21): Object to processing based on legitimate interests.
  • Right to withdraw consent (Art. 7): Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@fitnerbuilder.com. We will respond within 30 days. You also have the right to lodge a complaint with the relevant supervisory authority — in Germany, this is the state data protection authority for North Rhine-Westphalia (LDI NRW) or the relevant Landesbehörde for your place of residence.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. The website is served over HTTPS with TLS 1.2 or higher. Access to contact form data is restricted to authorised personnel only.

10. International Transfers

We do not transfer personal data outside the European Economic Area (EEA). Our web hosting infrastructure is located within the EEA.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our processing activities. The date at the top of this page indicates when the policy was last revised. Continued use of this website after any update constitutes acknowledgement of the revised policy.

12. Contact

For any questions about this Privacy Policy or your personal data, please contact us at info@fitnerbuilder.com or by post at the address stated in Section 1.